Privacy policy

Last updated 5 November 2026

FoodPle helps people find restaurants and dishes nearby and place pickup orders. This policy explains what we collect, why we collect it and the choices you have. It applies to the FoodPle diner site and the restaurant tools at app.foodple.com.

Who is responsible

FoodPle operates the platform. The restaurant you order from is responsible for the food, the price and the invoice. When you place a pickup order, the restaurant receives the details needed to prepare and hand over that order.

What we collect

If you create an account

Your name, email address and a securely hashed password.
If you sign in with Google, the account identifier and email Google shares for sign-in.
Your saved delivery or pickup preferences and your order history.

When you place an order

The name and phone number you give us, so the restaurant can contact you about the order.
The items, quantities, pickup slot, notes and total.
Payment status. Card and UPI details are entered on the payment provider's hosted page; FoodPle does not receive or store them.

If you apply to list a restaurant

Restaurant name, contact name, role, cuisine, number of outlets, city, email, phone and any notes you add.

Device and usage information

Your cart is stored in your browser so it survives a refresh.
After you place an order, we remember your name and mobile number in your browser so you do not retype them at your next pickup. You can forget them from the checkout page or by clearing site data.
With your consent, we record pseudonymous product analytics: pages and features used, a random session identifier, and approximate device and browser information. We do not send your name, phone number, email address or order contents.
Standard server logs record requests for security and reliability.

How we use it

To show restaurants, menus and availability near you.
To pass your order to the restaurant and let you track its status.
To create and secure your account, and to sign you in.
To evaluate restaurant applications and contact the applicant.
To provide support and investigate abuse, fraud or security issues.
To understand which parts of FoodPle are useful, but only when analytics consent is given.
To meet tax, accounting and other legal obligations.

Cookies and local storage

We use a session cookie to keep you signed in and browser storage for your cart, your saved checkout name and number, and your analytics choice. We do not use advertising cookies or third-party behavioural trackers. You can clear site data in your browser at any time; doing so removes your cart, your saved details and your analytics choice, and the consent banner will ask again on your next visit.

When we share information

With the restaurant you order from — the order details needed to prepare and hand over your food.
With service providers — hosting, email, payment and support providers that process data on our instructions.
For legal reasons — when required by law, a court order or a lawful request, or to protect the safety and rights of diners, restaurants or FoodPle.

We do not sell personal information.

How long we keep it

Account information is kept while your account is active. Order and invoice records are kept for as long as tax and accounting rules require. Restaurant applications are kept while we evaluate them and for a reasonable period afterwards. Analytics events are retained in aggregate for product reporting.

Security

We use access controls, encrypted connections and hashed passwords, and we limit staff access to what a support or operational task needs. No online service can promise perfect security, so please use a unique password and tell us if you suspect unauthorised access.

Your choices and rights

Ask for a copy of the personal information we hold about you.
Ask us to correct information that is wrong.
Ask us to delete your account and personal information.
Withdraw analytics consent by clearing site data for FoodPle.

Send these requests to support@foodple.com. We may need to verify your identity first. Some records, such as invoices and fraud or security logs, may be kept where the law requires it. There is no in-app account deletion button yet; email is the supported route.

Children

FoodPle is intended for people aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has created an account, contact us and we will remove it.

Changes

We will update this page when our practices change and revise the date above. Material changes will be highlighted on the site where appropriate.

Contact

Privacy questions and requests: support@foodple.com.

FoodPle is the platform name used on this site. Registered entity details and the grievance officer contact will be published here before launch.